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We’d love to answer your questions about ACBB. Complete our contact form for a response within 24 hours.

Operations: (800) 822-2137
Client Care: (888) 627-5226, clientcare@acbb.com

Note: ACBB exclusively serves banks and credit unions in the United States. We are not able to serve brokerage firms or nonbank financial institutions (NBFIs).

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Accessibility Statement

ACBB is committed to providing equal access to our online resources. To ensure that people with disabilities are able to use our site’s functionality and find the information they need, we strive to meet the relevant accessibility standards currently adopted by the industry.

Our Approach to Accessibility:

Standards Compliance: Our goal is to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards, set forth by the World Wide Web Consortium (W3C). The WCAG outlines requirements for designers and developers to improve accessibility for people with disabilities.

Continuous Improvement: We view accessibility as an ongoing effort and are committed to improving the user experience for all visitors to our site… To this end, we monitor our website to help ensure it complies with accessibility standards listed above, and we track how standards are evolving, so we can change accordingly.

External Links: While we strive to adhere to the accepted guidelines and standards for accessibility and usability, we are not responsible for the compliance of external websites linked to our site.

Accessibility Features:

Keyboard Navigation: Our website uses keyboard-only controls to ensure compatibility with screen readers and other assistive technologies.

Alt Text for Non-Decorative Images: We provide descriptive alternative text for images to convey context for visually impaired users. Decorative images are appropriately marked as decorative or have null alt text to avoid redundancy.

Color Contrast: We maintain sufficient color contrast ratios to ensure readability for users with low vision or color blindness.

Text Resize: Users can adjust text size using their browser settings for improved readability.

Accessible Forms: Our online forms are designed to be accessible and operable by screen readers and keyboard navigation.

Accessibility Tools and Compatibility:

Screen Readers: Our website is compatible with popular screen reader software, including VoiceOver, NVDA, and JAWS.

Browser Compatibility: We support commonly used web browsers, including Chrome, Firefox, Safari, and Edge, to ensure platform accessibility.

Zoom Functionality: Users can zoom in on content without experiencing functionality or display issues.

Contact Us:
Should you require assistance or wish to report an issue related to the accessibility of any content on this website, please contact our team by calling (888) 627-5226 or by visiting our Contact Page.

We aim to respond to accessibility feedback within 10 business days and to propose a solution within 20 business days.

Date of Last Review:
This accessibility statement was last reviewed and updated in March 2024.

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Accessibility Statement

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